Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 12/17/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Tower Behavioral Health to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

In adherence to the social distancing recommendations provided by the CDC, we have implemented strict protocols at our clinic to ensure the safety of our patients and staff.

  • Patients who have active symptoms of illness or a fever of 100 degrees or higher must call ahead to arrange after-hours dosing.
  • The number of people allowed inside the building at any given time is restricted based on county, state, and federal guidelines.
  • The number of people waiting in line is restricted based on county, state, and federal guidelines, and those present must maintain a minimum distance of six feet from one another.
  • To maintain line restrictions, patients are asked to wait in their cars until direction is given.

For specific information regarding these changes and limitations, please contact us directly.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Tower Behavioral Health.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

Reading, Pennsylvania’s Premier Assertive Community Treatment Program for Adults

Tower Behavioral Health is committed to providing superior personalized care in the manner that’s most appropriate to meet the needs of each person who turns to us for help. For certain adults who are best served through home- or community-based services, we’ve developed the Assertive Community Treatment, or ACT, program.

Who We Serve

The Assertive Community Treatment (ACT) program is designed to serve and support chronically ill patients in a manner that will help them achieve improved quality of life without requiring hospitalization.

As is the case with all programs at Tower Behavioral Health, admissions decisions are made on an individual basis following a thorough review of each person’s history, needs, and goals. In general, the ACT program accepts patients who meet criteria such as the following:

  • Adults age 25 and older of all genders
  • Experiencing severe, chronic symptoms of anxiety, depression, bipolar disorder, or other mental or behavioral health concerns
  • Have needs that are best met via wraparound support that incorporates home-based, community-based, and facility-based services

Length of stay in the ACT program can vary considerably. Some patients may receive care for a few months, while others may remain in the program for a significantly longer period of time.

Program Features

Individualized care is a hallmark of the Assertive Community Treatment program at Tower Behavioral Health. Our team assesses each patient’s unique strengths and needs so that we can ensure that they’re connected with the services that will be most beneficial to them.

Depending on a variety of personal factors, care provided through our ACT program may include:

  • Case management services
  • Weekly medication deliveries, which can include administering injections if required
  • Monthly meetings with a psychiatrist for medication management
  • Individual therapy sessions with a master social worker (MSW) or a licensed professional counselor (LPC)
  • Substance abuse counseling
  • Group therapy, including process, recreational, and psychoeducational groups
  • Cognitive behavioral therapy (CBT) and motivational interviewing (MI)
  • Educational and vocational support

Although ACT staff members do not provide direct medical care (except for administering injections as part of our medication management component), the program does offer significant support related to medical services. For example, ACT staff can help patients schedule appointments with their primary care physicians, and they will also accompany the patients to these appointments if needed.

Caring & Compassionate Staff

Patients who receive care through Tower Behavioral Health’s Assertive Community Treatment program benefit from close personal attention provided by a team of compassionate professionals, including nurses and therapists.

As noted in the previous section, ACT staff members may deliver medications to patients’ homes, administer those medications, help them make medical appointments, and accompany them to these appointments.

During individual and group therapy sessions, members of the ACT team provide services such as:

  • Helping patients develop healthier coping skills
  • Teaching strategies for managing symptoms of depression, anxiety, and other mental health concerns
  • Providing life skills instruction in areas such as healthy eating and medication education
  • Offering guidance on achieving and maintaining recovery from substance use disorders
  • Discussing important topics such as anger control and suicidal ideation

ACT staff members also supervise patients, interact with them, and model healthy behaviors during recreational activities such as basketball games, dominoes competitions, art projects, and bowling outings.

From case management oversight to direct assistance with specific tasks related to employment, education, or other important areas of life, the members of the ACT team ensure that patients receive the services they need, provided with the dignity and respect they deserve.


Marks of Quality Care
  • The Joint Commission (JCAHO) Gold Seal of Approval