Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 12/17/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Tower Behavioral Health to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

In adherence to the social distancing recommendations provided by the CDC, we have implemented strict protocols at our clinic to ensure the safety of our patients and staff.

  • Patients who have active symptoms of illness or a fever of 100 degrees or higher must call ahead to arrange after-hours dosing.
  • The number of people allowed inside the building at any given time is restricted based on county, state, and federal guidelines.
  • The number of people waiting in line is restricted based on county, state, and federal guidelines, and those present must maintain a minimum distance of six feet from one another.
  • To maintain line restrictions, patients are asked to wait in their cars until direction is given.

For specific information regarding these changes and limitations, please contact us directly.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Tower Behavioral Health.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

Insurance & Payment Information

At Tower Behavioral Health, our admissions experts can answer your questions about the insurance companies we are in network with and anything else regarding the cost of treatment. Contact us today to get the information you need so that you can make the most informed decision about the treatment options available to you.

Tower Behavioral Health accepts most major forms of insurance, and we’re always interested in partnering with new providers.

To determine if you’ll be able to use your insurance to fund treatment at Tower Behavioral Health, you can contact us 24/7. A member of our team will collect some basic information from you, which will help us work with your insurer to confirm your coverage and ensure that you have access to the benefits you should.

There is no charge for insurance confirmation or benefits verification, and using these services doesn’t obligate you to seek treatment at Tower Behavioral Health.

Even if you don’t have insurance coverage, please contact us to learn more about your treatment options. We may be able to provide flexible payment plans to fit your budget, or we can help you explore alternative means of financing treatment.

We’re here for you when you are ready. A friendly, knowledgeable member of our team is available to speak with you anytime, day or night. We look forward to helping you decide if Tower Behavioral Health is the right choice for you.


Marks of Quality Care
  • The Joint Commission (JCAHO) Gold Seal of Approval